MARTIVERSE: IDLE SHOP
Privacy policy
Effective
Playtick ("we", "us") operates Martiverse: Idle Shop (the "Game") and this support website. This policy explains how information is handled when you play, visit this website or contact us. The privacy contact is dannyyang118@gmail.com.
Game information
The Game stores progress, settings, virtual-currency balances, timestamps and a purchase-fulfillment record on your device. These records support gameplay, offline earnings and prevention of duplicate purchase grants. The current Game has no Playtick account or Playtick-operated cloud save.
Our custom gameplay-event buffer is stored locally. That does not mean third-party advertising and purchasing services operate without data collection. Their processing is described below. The Game does not request access to your contacts, camera, microphone, photos or precise GPS location.
Advertising and consent
The Game integrates Google Mobile Ads and Google's User Messaging Platform. When these services are used, they process information such as IP address and approximate location, advertising or app/device identifiers, device and app information, consent choices, ad interactions and diagnostic/performance information. These services support ad delivery, measurement, fraud prevention and consent management.
Advertising requests are gated by the consent service. Personalized advertising and use of tracking identifiers depend on applicable requirements, your choices and device permissions. Non-personalized or limited advertising can still involve data needed for delivery, security and measurement.
Use Settings > Advertising privacy to revisit available choices. Relevant device settings may also let you manage advertising identifiers or tracking permission. See Google's privacy policy and how Google uses information from partner services.
Purchases and service providers
Purchases are processed by Google Play or Apple's App Store, with Unity In-App Purchasing used for store integration. Product, price, currency, receipt, transaction, entitlement and purchase-result information is used to deliver purchases and restore eligible items. We do not receive your full payment-card details.
Purchasing SDKs and platform services may also process technical app/device information, service-generated identifiers and diagnostics for operation, security and purchase verification. Provider handling depends on the services in use. See Apple's privacy policy, Google's privacy policy and Unity's game-player privacy policy.
This website and support email
This website does not set analytics or advertising cookies, load advertising, or use third-party tracking scripts. Its hosting server records ordinary access and error logs, which can include IP address, request time, requested URL, response status, browser information and referring page. These logs help deliver the website, investigate errors and protect it from abuse. The server is hosted through Alibaba Cloud.
If you email us, we receive your email address and the message, attachments and purchase references you choose to provide. We use this information to respond to your request. Our support mailbox is hosted by Google's Gmail service. Please send only information relevant to the issue.
Purposes, sharing and processing grounds
We use information to operate the Game and website, fulfill purchases, respond to requests, manage advertising choices, prevent misuse and meet legal obligations. Service providers receive the information needed for their services. We may disclose information where required by law or necessary to protect users and our services.
Where applicable law requires a legal basis, processing relies on providing the requested service, legitimate interests in security and support, legal obligations, or consent where required. You may withdraw consent for consent-based processing without affecting the lawfulness of earlier processing.
Retention, deletion and security
Local records remain on your device until removed by you or the operating system. Clearing app data or uninstalling may delete progress and consumable balances; operating-system backups are managed by the platform. We cannot remotely erase data stored only on your device.
Website logs use rotating retention with up to 14 archived log files. Support correspondence is kept while needed to handle requests, related disputes or applicable legal obligations, and should be deleted when no longer needed. Relevant records may need to be retained for security investigations or legal requirements. Advertising, payment and hosting providers apply their own retention rules.
We use HTTPS for this website and restrict administrative access. No method of storage or transmission is completely secure. Advertising, payment, hosting and email providers may process information outside your country under their applicable safeguards and policies.
Your rights
Depending on your location, you may have rights to access, correct, delete or obtain a copy of personal information, restrict or object to processing, withdraw consent, or complain to a data-protection authority. Contact dannyyang118@gmail.com. We will assess requests under applicable law and may need proportionate information to verify your identity. Where a provider controls the relevant data, we may direct you to that provider or assist with an appropriate request.
Children and updates
The Game is intended for a general audience and is not directed to children under 13. If you believe a child has provided personal information to Playtick, contact us so we can investigate and take appropriate action.
We may update this policy when our services or data practices change. The effective date above identifies the current version. Material changes requiring additional notice or consent will be handled as required by applicable law.